Frequently Asked Questions
Find answers to common questions about our premium men's haircare products and services
Product Questions
What makes Keshpalana products different?
Our products combine clinical actives with traditional wisdom, specifically formulated for men's hair needs. We use premium ingredients backed by scientific research to deliver visible results.
How long until I see results?
Results vary by individual, but most users notice improvement within 8-12 weeks of consistent use. Best results are achieved with long-term use as part of your daily haircare routine.
Are your products safe for all hair types?
Yes, our products are formulated to be safe and effective for all hair types. However, if you have specific concerns or sensitivities, we recommend consulting with a dermatologist before use.
Do you offer samples?
We offer travel-sized versions of our most popular products. Check our product pages for available sizes and sample kits to experience the Keshpalana difference.
Ordering & Shipping
How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping (2-3 business days) and overnight options are also available for urgent orders.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times and rates vary by destination. Check our shipping policy for complete details.
Can I track my order?
Yes, you'll receive a tracking number via email once your order ships. You can track your package on our website or directly on the carrier's website.
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and other secure payment methods. All transactions are encrypted and secure.
Returns & Refunds
What is your return policy?
We offer a 30-day money-back guarantee on all products. If you're not satisfied with your purchase, return the unused portion for a full refund.
How do I return a product?
Contact our customer service team to initiate a return. We'll provide you with a return shipping label and detailed instructions for the return process.
Are there any return fees?
No, we provide free return shipping for all returns within the 30-day guarantee period. No hidden fees or restocking charges.
Still have questions?
Our customer support team is here to help you with any queries